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How do I configure Outlook 2013/2016 for my UTK Google account?

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To configure Outlook 2013/2016 for your UTK Gmail account:

  1. Open Outlook.
  2. Click the File tab, and select Accounts Settings, then Account Settings.
  3. Click Add and enter your information as shown below, then click Next:
    Name: Enter Your Name
    Email Address:
    Password: your NetID password
  4. Outlook should automatically configure the appropriate IMAP connection settings for your account, but confirm that the connection settings your client configures are the same as what's listed below. If you have problems, contact the OIT HelpDesk at 865-974-9900.

Incoming Mail (IMAP) Server - Requires SSL


  • Server:
  • Port: 993
  • Requires SSL:Yes

Outgoing Mail (SMTP) Server - Requires TLS


  • Server:
  • Port: 465 or 587
  • Requires SSL: Yes
  • Requires authentication: Yes

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