OIT HelpDesk - Knowledge Base
How do I open a Resource Mailbox room or equipment in Outlook 2013/2016?
To open a Resource Mailbox Room in Outlook 2013/2016, please follow the instructions below. In order to see newly added Users or Rooms, you may need to manually update the Global Address List (GAL).
- From the Calendar pane, on the Home tab, select Open Calendar > From Room List under the Manage Calendars Group.
- Room: Under Address Book choose All Rooms. (This will list all available Resource Mailbox Rooms.)
Equipment: Under Address Book choose All Equipment. (This will list all available Resource Mailbox Equipment.)
- You can then either double click on the Room/Equipment you want to choose and it will appear in the Rooms/Equipment field at the bottom of the screen, or you can highlight the Room/Equipment and then select the Room button to add it to the Room field.
- Select OK.
- The Resource Mailbox Room/Equipment you have chosen will appear under Rooms in your Calendar lists.