Search Knowledge Base: How do I connect to the wired network? This article has moved to the new OIT Knowledge Base. This article will be retired. Please update your bookmark. Connect the Ethernet cable to your computer. Students may request Ethernet cables from the OIT Service Center in the Hodges Library Commons. Staff and faculty can order Ethernet cables by emailing nsrequest@utk.edu. Once connected, open a web browser (Internet Explorer, Safari, Firefox, or Chrome) and your computer should automatically redirect you to the NetReg network registration site. If it does not, type http://support.utk.edu into your address bar and you should be redirected. After completing the online form, reboot your computer to complete the registration process. If you have any questions or need help registering, contact the OIT HelpDesk at 865-974-9900. Need more help?