Search Knowledge Base: What should I do when junk mail is delivered to my Inbox? Most of the junk mail messages that are delivered to your Inbox are messages from reputable companies/vendors and are not spam messages from unknown sources trying to obtain your personal information. You have the ability to unsubscribe from these distribution lists by choosing “unsubscribe” at the bottom of the message. Do not provide any passwords or personal information when unsubscribing from these distribution lists. Need more help?