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On-campus SMTP Access

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Do you need to use a device such as a server, copier, or UPS to send email?  You have a couple of options.  You can use Office 365’s SMTP service, smtp.office365.com for authenticated access or, if your device cannot use the Office 365 service, submit a request online to OIT for access to smtp.utk.edu and include the following information:

  1. Requestor
  2. Technical point of contact (may be the same as the requestor)
  3. IP address of the device
  4. Type of Device* (g., copier, multifunction copier/fax/printer, server, etc.)
  5. Justification of request
  6. Expected/estimated volume of mail sent (g., emails per day, per week, per month.)
  7. Please list the name of the security plan that includes this device.

*Some devices, such as copiers and multifunction devices, will need to be placed in the moderate (MOD) network before access to smtp.utk.edu will be granted. Contact the OIT HelpDesk to request a device be added to the moderate network. Devices connected to smtp.utk.edu must have a static or static HDCP entry in NetReg. 

In an effort to keep the access list current, if your device does not send an email for one year (365 consecutive days), we will contact you to determine if it can be removed from the list.

If a whitelisted IP address sends spam or phishing emails through smtp.utk.edu, it will be removed.

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