Search Knowledge Base: (Moved) UTK Office365 Mail Configuration This article has been moved to the new OIT Knowledge Base. This article will be retired. Please update your bookmark. Choose your desired Mail Client: Outlook for WindowsOutlook for MacOSOutlook App (iPhone | iPad | Android)Other Mail App (Apple Mail | Windows Mail) Outlook for Windows Open OutlookYou will be prompted to add an account if this is the first time you are using the app.*If you are adding a new account to an exisiting profile, open Outlook and choose File>Account Settings>Account Settings>New Enter your full UTK email address and click Connect Authenticate to your account.Follow the prompts on the screen to enter your UTK account information. Uncheck the box for "Allow my organization to manage my device"Click the option in the lower left corner for "This App Only" Uncheck the box for "Set up Outlook Mobile on my phone too"Click Ok Your account is now configured and ready to use.Depending on the size of your account, it may take several minutes for all your account data to load in Outlook. Outlook for MacOS Open Outlook If you are adding an account for the first time, you will be prompted for an email address. If you are adding an account to an existing Outlook profile, click Outlook > Preferences > Accounts > Add Account Enter your full UTK email addressClick Continue Authenticate to your account.Follow the prompts on the screen to enter your UTK account information. Your account is now added and ready to use.Click Done Outlook App *OIT recommends the Outlook App on iOS and Android devices. iOS Devices (iPhone | iPad) & Android Devices Complete Instructions from Microsoft Account Type: Exchange Username: Full UTK Email Address Password: NetID Password Other Mail Clients Apple Mail Visit Microsoft Support for instructions. Windows Mail Visit Microsoft Support for instructions.**Choose 'Exchange' as the account type.** Need more help?