Search Knowledge Base: (Moved) I'm interested in using the LiveOnline@UT (Zoom) Group Chat tool. Where is it and how do I get started? This article has been moved to the new OIT Knowledge Base. This article will be retired. Please update your bookmark. The LiveOnline@UT (Zoom) Group Chat tool is available from within the Zoom desktop application. Follow the steps below to install the application, log in, and use Zoom Chats. Create your LiveOnline@UT (Zoom) account and Download/install the Application Create your LiveOnline@UT (Zoom) account by going to https://tennessee.zoom.us and select Create or Edit Account. Enter your NetID and password to log in and create the account. Return to https://tennessee.zoom.us and select the Download Zoom option on the bottom left. Download and install the application on your device. Sign in to your LiveOnline@UT (Zoom) account. Select the Zoom icon on the desktop or in the task bar. Select Sign In and then Sign In with SSO (do not sign in with an email address). When prompted, enter the domain name of tennessee and select Continue. Enter your NetID and password and authenticate to complete the log in process. Start a new Chat or Group Chat After logging into the Zoom desktop application, select the Chat icon. Select the Plus symbol on the left to start a new individual chat, or to create a new chat channel. If you are creating a new Chat, search for the recipient by first name, last name in the To field. If you are creating a new Chat Channel, name the channel and then search for and add recipients. Need more help?