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How do I update my email aliases and preferred address?

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Creating Email Aliases

An email alias is much like a forwarding address - when you receive an email at the new address, the message is automatically forwarded to your existing account. For instance, if your current email address is jdoe@utk.edu, you could set up an alias such as JCool@utk.edu. Whenever a message is sent to the alias, it will be automatically redirected to jdoe@utk.edu. 

To add an email alias in Office 365/Volmail (Exchange):

  1. Go to the Email Account Management Page
  2. Log in with your NetID and password.
  3. Choose Change Mail Addresses on the left side of the page.
  4. You can add a new email alias by entering the desired address and choosing your desired suffix (e.g. @tennessee or @utk.edu) and clicking Add Alias
  5. Changes may take up to 10 minutes to take effect.

 

Updating Your Preferred or From Address (Staff and Faculty)

Staff and faculty are able to to change their "From" address which is also the email address listed in the Online Directory by logging into the account management page as described above.  You may choose any of your UT email aliases as your preferred (or From) email eddress by selecting that address from the list and clicking Reply To from the link above. 

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