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How do I configure Outlook 2013/2016 for my Office 365 Volmail account?

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Outlook 2013/2016

  1. Select Start or search for "Control Panel" and tap select Control Panel to select.
  2. Select the Mail icon or search for "Mail" in the upper-right-hand corner.
  3. Choose Show Profiles
  4. Select Add
  5. Type in a profile name and Select OK
  6. In the Your Name field type your name.

  7. In the E-mail Address field type

    Student: netid@vols.utk.edu 
    Staff/Faculty: netid@utk.edu

    In the Password and Confirm Password blanks, type your NetID password.

    After all fields are complete, select Next

  8. You may be prompted to "Allow this website to configure (netid@utk.edu/netid@vols.utk.edu) server settings?"; choose Allow.

  9. When all settings have been verified, select Finish.
  10. When you launch Outlook, Students log in netid@vols.utk.edu and Staff/Faculty log in netid@utk.edu and NetID password.


If you have any problems setting up Outlook using the Autodiscover settings listed here, please contact the OIT HelpDesk at (865) 974-9900 or visit our Service Center in The Commons at Hodges Library.

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