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How do I configure Outlook 2007/2010/2013 for my Office 365 Volmail account?

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Outlook 2007/2010/2013

  1. Click or tap Start or search for "Control Panel" and tap or click Control Panel to select.
  2. Tap or click the Mail icon or search for "Mail" in the upper-right-hand corner.
  3. Choose Show Profiles
  4. Tap or click Add
  5. Type in a profile name and click OK
  6. In the Your Name field type your name.

  7. In the E-mail Address field type

    Student: netid@vols.utk.edu 
    Staff/Faculty: netid@utk.edu
    **STUDENT NOTE: In some cases, you may need to enter netid@volmail.utk.edu for Outlook to configure properly.

    In the Password and Confirm Password blanks, type your NetID password.

    After all fields are complete, click Next

  8. You may be prompted to "Allow this website to configure (netid@utk.edu/netid@vols.utk.edu) server settings?"; choose Allow.

  9. When all settings have been verified, click Finish.
  10. When you launch Outlook, Students log in netid@vols.utk.edu and Staff/Faculty log in netid@utk.edu and NetID password.


If you have any problems setting up Outlook using the Autodiscover settings listed here, please contact the OIT HelpDesk at (865) 974-9900 or visit our Service Center in The Commons at Hodges Library.

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