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How do I turn off conversation view in Outlook Web Access for my Office 365/Volmail?

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  1. To turn off conversation view, click the drop down arrow next to All:

  2. Click on Messages under "View as" and you can choose how to "Sort by" here also.

  3. When selecting anything in All: the effects are immediate.

    To re-enable conversation mode, click the drop down arrow next to All and click Conversations:

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