OIT HelpDesk - Knowledge Base
How do I run Banner INB?
Many OIT applications, including Banner INB, require Java JRE to run. Java JRE is a plugin that works with Java and is installed with Java.
Ellucian, the software developer of Banner, has verified that Java 7 Update 45 and INB are now compatible. OIT recommends the 32-bit version of Java 7 Update 64. For Argos, the 32-bit version of Java 7 Update 45 is required.
If you have any questions, or would like assistance with updating Java, please contact the OIT HelpDesk at (865) 974-9900 or http://help.utk.edu.