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How do I run Banner INB?

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Many OIT applications, including Banner INB, require Java JRE to run. Java JRE is a plugin that works with Java and is installed with Java.

Banner INB

Java

  • Java 7 Update 75 – works. Other versions of 7 may work.
  • Java 8 does not work.

Once JAVA is installed, you will need to reset the security on JAVA. You do this by going to the Java console (windows start menu ->Control Panel->Java).

On the Security tab, reset it from High or Medium. Also, add websites that use JAVA in the exceptions site list.

When you log in, there may be a “Java has discovered application components that could indicate a security concern.”  Select “NO” when if it asks “Block potentially unsafe components from being run”.

Browsers

  • Internet Explorer 11 (Internet Explorer 9 and 10 are known to work, but are unsupported by OIT and Microsoft)
  • Firefox – any version below 50
  • Chrome will not work because it does not use Java plugins

 

Note: For Argos, the 32-bit version of Java 7 Update 45 is required. 

If you have any questions or would like assistance with updating Java, please contact the OIT HelpDesk at (865) 974-9900 or http://help.utk.edu.

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