OIT HelpDesk - Knowledge Base
How do I set up my Volmail password reset options?
To enable your Volmail password reset option, you must have a valid NetID and password.
- Go to https://ds.utk.edu/passwords/login.asp?redirect=%2Fpasswords%2Fenable%2Easp and log in with your NetID and password.
- Select and answer three security questions.
- If you have already set up your questions, you may want to uncheck the box that says Use existing Questions/Answers and create new questions/answers.
If you cannot log in to enable your online reset option, please call the HelpDesk at 865-974-9900 and we can look into other options for resetting your password.