OIT HelpDesk - Knowledge Base
Why can't LiveOnline@UT (Blackboard Collaborate) find the program that I want to use in Application Share?
The main thing is to make sure that the application you want to share is open before you select Application Share. That is, if you'd like to share a Microsoft Word document, open Microsoft Word and it will appear on the list of applications you can share through App Share.
Also, if you happen to be using two monitors, make sure that the application you want to share is on the primary monitor when you select Application Share; otherwise, LiveOnline@UT (Blackboard Collaborate) can't "see" it.