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OIT_Knowledge_Base

Which browsers are compatible with Online@UT (Canvas), and on what operating systems?

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Because it's built using web standards, Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. Learn more about basic computer specifications.

Supported Browsers

Canvas supports the current and first previous major releases of the following browsers:

  • Internet Explorer 11 and Edge (Windows only—please make sure your operating system is also current as noted in the computer specifications; you may need to download the Windows 10 Anniversary Update to submit Canvas assignments)
  • Safari 9 and 10 (Macintosh only)
  • Chrome 53 and 54
  • Firefox 49 and 50 (Extended Releases are not supported)
  • Flash 22 and 23 (used for recording or viewing audio/video and uploading files)
  • Respondus Lockdown Browser (supporting the latest system requirements)

We highly recommend updating to the most current version of your preferred browser. Your browser will notify you if there is a new version available.

Some supported browsers may still produce a banner stating

Your browser does not meet the minimum requirements for Canvas

. If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies. Learn how to clear your cache on a Mac or a PC.

For users of all other operating systems and browsers: some features and tools might work, others might not. While we cannot offer technical assistance for unsupported systems, we will do everything possible to help users find a solution to any issues with Canvas. Please call the OIT HelpDesk at (865) 974-9900 or use the OIT HelpDesk Contact Form so we can assist.

Need more help?

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