OIT Home > OIT Knowledge Base Search Knowledge Base: How can I set Outlook to automatically download and open pictures when I open an HTML e-mail message? Outlook 2013/2016 Click on the File tab and select Options. Select Trust Center and then select the Trust Center Settings… button. De-select Don't Download pictures automatically in HTML e-mail messages or RSS Items. Note: This applies to all messages that you receive. If you would like to only download pictures from certain senders, you can add the sender to your Safe Senders list. Right click on the message. Select Junk and then select Junk E-mail Options… . Select the Safe Senders tab and then select Add and then enter the email address. The pictures will show in e-mails from that sender. Need more help?