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I am a delegate for another Exchange user. How can I add the folders (mailbox, calendar, contacts, etc.) that they have shared with me to my Outlook folder list?

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Outlook 2013/2016

If you are a delegate for another user, you may want to add their account to your Outlook client for quick access.  You must be granted at least Reviewer permission on a folder to open it and see it in your Folder List.

  1. Choose File > Account Settings and select the Email tab from the dropdown menu.
  2. Highlight Account and select Change > More Settings.
  3. Choose the Advanced tab.
  4. Select Add and type the account name of the person whose account you want to add to your user profile.  If you do not know the account name of the person, contact your administrator.

Once you have added his/her account to your profile, the account owner's name should appear in your folder list.  Go to the folder list in the Mail view and click on the + to expand the folder.  If you get an error message, that user has not properly shared his/her account with you.

 

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