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I am a delegate for another Exchange user. How can I add the folders (mailbox, calendar, contacts, etc.) that they've shared with me to my Outlook folder list?

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Outlook 2010

If you are a delegate for another user, you may want to add their account to your client for quick access. You must have been granted at least reviewer permission on a folder to open it and see it in your Folder List.

  1. From the File tab, click Account Settings from the drop down menu, select Email tab.
  2. Highlight Account and click Change, and then click More Settings.
  3. Click the Advanced tab.
  4. Click Add, and then type the account name of the person whose account you want to add to your user profile. If you do not know the account name of the person, contact your administrator.

Once you have added his/her account to your profile, their account name should appear in your folder list. Go to the folder list in the Mail view and click on the + to expand the folder. If you get an error message, that user has not properly shared his/her account with you.

Outlook 2007

If you are a delegate for another user, you may want to add their account to your client for quick access. You must have been granted at least reviewer permission on a folder to open it and see it in your Folder List.

  1. On the Tools menu, click E-Mail Accounts.
  2. Click View or change existing e-mail accounts, and then click Next.
  3. In the list, click the Exchange account type, and then click Change.
  4. Click More Settings, and then click the Advanced tab.
  5. Click Add, and then type the account name of the person whose account you want to add to your user profile. If you do not know the account name of the person, contact your administrator.

Once you have added his/her account to your profile, their account name should appear in your folder list. Go to the folder list in the Mail view and click on the + to expand the folder. If you get an error message, that user has not properly shared his/her account with you. He/she will should review the instructions in How can I set up someone to be my delegate?.

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