OIT Home > OIT Knowledge Base Search Knowledge Base: My instructor told the class to look at some materials in our Online@UT (Canvas) course site, but when I look there's nothing there. Am I doing something wrong? The first and best thing you can do when you don't see certain course materials in your Online@UT (Canvas) course site is to email your instructor. Whenever possible, use the 'Inbox' function so your instructor can identify which specific course you are referring to and which course has missing materials. If you still can't find your course materials and/or your instructor is unable to help you find them, you can call the OIT HelpDesk at (865) 974-9900 or use the OIT HelpDesk Contact Form for assistance.Need more help?